ACT! Overview

ACT! is a commercial contact relationship manager (CRM) enabling sales staff to easily track leads, follow up clients and record sales. 

Fast, easy access to contact information
You can quickly find the information you need. Just type in the first few letters of the contact’s name, company or phone number and go directly to that contact.


Effective management of groups or contacts
By organising your contacts into groups, you can ensure you manage your prospects and customers in a more efficient way.


Efficient calendar and task management
Easy scheduling, and the ability to choose how you  view your appointments and tasks, will ensure that you never forget an important meeting or phone call.


Target new prospects
ACT! can be used to analyse sales trends and understand the profile of your customers, so you can plan the most effective sales and marketing campaigns.


Convert leads into sales
With it’s own built-in sales process or by designing your own system, you can track all communications with a client and ensure maximum service levels are maintained throughout the sales cycle. The built-in reporting function improves the accuracy of sales forecasting for a single team member or a whole team.


Ensure that all sales turn into loyal customers
By linking ACT! to your accounting system you can gain access to all customer information to help you maintain maximum service levels. ACT! sets the foundation for a long term relationship - and additional sales.


Easy communication with your contacts
ACT! automatically tracks all communication with your customers including mailshots, letters, meetings and telephone conversations.


Generate business leads
ACT! is a comprehensive marketing tool.  It can be used quickly and easily to design effective mailshots, faxshots and e-mail campaigns.


Team Co-ordination
Information can be used over a network to co-ordinate all activities while allowing you to synchronise your database with mobile users. Having access to sales process tools will ensure that everyone in your team is fully informed on every contact.


ACT! and Outlook working together
Now it is even easier for Outlook users to use ACT!  The ability to access up to three ACT! address books from within Outlook now makes e-mailing faster and easier. A new e-mail function within ACT! also allows users to harness the power of e-mail marketing by creating, sending and receiving professional HTML graphical e-mails.

ACT! Integration with Line 50